CTi - Order Process

Order Process

From First Call to Delivery

Eight clear steps — so you always know exactly where your job stands.

8Clear Steps
0Surprises
YourDedicated CSR
The Order Journey
1
Talk to a Sales Rep
Tell us your product, quantity & timeline
Contact us →
2
Receive a Quote
Pricing, materials & turnaround confirmed
Request online →
3
Place Your Order
Docket created & slot reserved
4
Submit Artwork
Send files in vector format
Artwork guides →
5
Receive Proof
Full digital proof emailed for review
6
Approve Proof
Nothing goes to press without sign-off
7
Production
Printed & finished in-house in Langley, BC
8
Shipping
Bonded freight, secure & tracked
Order Complete — Enjoy Your Product!
Files archived. Reorders are fast — just call and we'll pull up your docket.

Talk to Sales

Call us toll-free or send a message and we'll get back to you same day.

Call 1-800-576-5511

Artwork Guidelines

Download spec sheets and file templates before submitting your artwork.

View all downloads

Meet Your CSR

Your dedicated customer service rep is your go-to contact once your order is placed.

Meet the team