Frequently Asked Questions
How long has Canada Ticket been in business?
Since 1979. See our history
page for more details.
Is Canada Ticket really Canadian owned and operated?
It is owned and managed by the Robins family. See more in
What Industries does Canada Ticket serve?
Since 1979, Canada Ticket continues to serve a wide range of customers, from government
agencies to print brokers and end users.
Our tickets, tags and labels can be found in applications such as:
- Parking Facilities
- Ski & All Season Resorts
- Hotels & Resorts
- Restaurants, Bars and Legions
- Theatres, Art & Sport Centres
- Sports Arenas, Recreation and Aquatic Centres
- Amusement & Attraction Facilities
- Fairs & Exhibitions
- Bus, Rail & Cruise Lines
- Fire & Safety Equipment
- Retail & Wholesale Stores
- Hospitals & Medical Centres
We produce tickets for many other industries. Do not hesitate to contact us, we can certainly service your industry.
What additional services does Canada Ticket provide besides
ticket tag and label printing?
How do I get to Canada Ticket?
How do I get a price quote?
Contact us during business hours and ask to speak with one of our customer service representatives. They will be able to assist you and answer any questions you might have.
Our regular business hours are from Monday to Friday, 8am to 4:30pm Pacific Standard Time.
What information would be helpful in getting the most accurate price quote?
1. Contact name and phone number
2. Country and province/state
3. Shipping address and zip/postal code if freight cost required in quote
4. End use of ticket, special requirements such as stick to a barrel or removable from
glass, or go under water, fade-proof in the sun, dash-board etc, etc
6. Stock requested
7. Numbered or barcoded?
8. Quantity, or range of quantities
9. Is this something you order on a regular basis or a one-of-a-kind order
10. Are you the end-user or re-selling?
Do you stock basic tickets?
What is the lead time on “Stock Items”?
Stocked items are on our shelves, ready to ship on the same or the next business day.
Is there a minimum order?
No order is too small. Very few of our products have minimum order quantities,
however, if your requested quantity seems low, we will offer
suggestions to help keep costs down.
Do I need to have professionally prepared artwork to send to you?
We can provide in-house graphic design for your tickets, or you can provide
us with your own artwork in any standard graphics program, see
How do I send my artwork?
Our Web Site has an Upload page that allows you to send us your artwork.
You will be required to get a username and password from us in order to use this feature.
If your files are fairly small, less than 10MB, they can be sent to us through email.
How long will it take to get my order?
Custom printed orders usually take 1 - 6 weeks depending on the product.
Please talk to us about your specific needs.
How do I track my Job? - Has my Job shipped?
If your order has already been shipped, you can request a tracking number from your
Canada Ticket service representative and then visit the carrier's web site for more information.
If your order is still in production and you require information about the delivery timeline please call us.
How to place a repeat order ?
We are planning to offer Online ordering in the near future.
Until then, please call us and we will be pleased to serve you.